Privacy policy.

Last updated: November 5, 2026

Who we are

The Badminton Project ("TBP", "we", "us") is a badminton coaching academy operated by 1001679206 Ontario Inc., based in Ontario, Canada. This policy explains how we handle personal information when you visit thebadmintonproject.com, contact us, book a trial, or train with us. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

• Contact details: name, phone number and email address of the player or of the parent or guardian.
• Player details: player name, age, skill level, program interest and preferred training location.
• Messages: what you send us by text message, WhatsApp, Instagram, Facebook, email or phone, including call recordings or transcripts where our phone line notes this.
• Bookings and payments: trial bookings, memberships and payments are processed by our booking provider (BurnOn) and its payment processor. We do not store your full card details.
• Website data: basic technical data such as your browser type and pages visited.

How we use it

• To answer your questions and book and run trial classes, programs and private lessons.
• To send you messages about your enquiry, bookings, schedules, reminders, and membership options.
• To keep records of attendance and payments, and to improve our programs.

Some replies to your messages may be drafted or sent by an automated assistant on our behalf. A member of our team can always take over; just ask.

Text messaging (SMS)

If you give us your mobile number and agree to receive text messages, we will text you about your enquiry, trial bookings, class reminders and related updates from The Badminton Project. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

We do not sell, rent or share your mobile number or text-messaging consent with third parties or affiliates for their marketing or promotional purposes. Mobile numbers and SMS opt-in data are shared only with the service providers that deliver messages for us.

Who we share it with

We never sell your personal information. We share it only with service providers that help us run TBP, such as our customer messaging platform (HighLevel), our booking and payments provider (BurnOn), and email and telephone carriers. They may only use it to provide services to us. Some providers store data outside Canada, including in the United States, where it may be subject to local laws.

Children

Many of our players are minors. We collect a child's information from their parent or guardian, and we communicate about junior players with the parent or guardian.

How long we keep it

We keep your information while you are an active lead or player and for as long as needed for records, accounting or legal reasons, then delete or anonymize it.

Your choices

You can ask to see, correct or delete your personal information, or withdraw your consent to messages, at any time by contacting us below. Withdrawing consent to texts does not affect messages strictly needed to run a class you have booked, which we can send by email instead.

Contact us

The Badminton Project is operated by 1001679206 Ontario Inc.
Email: thebadmintonproject@gmail.com
Phone / text: 1-855-647-6875